Quality Engineer

• Lead the handling and follow-up of customer complaints.
• Drive structured problem-solving and lead 8D investigations.
• Create, monitor, and close supplier complaints.
• Plan and perform supplier audits.
• Create and maintain Supplier Quality Agreements.
• Support customer and ISO 9001 audits.
• Identify opportunities to improve inspection equipment and test methods.
• Implement, validate, and document new inspection systems and methods.
• Implement inspection/control plans.
• Provide second-line support to QC and Production teams for inspection equipment and methods.
• Review product developments to ensure compliance with standards and procedures.
• Perform documentation reviews and ensure adherence to internal quality procedures.

Requirements:

• 1 to 5 years of experience preferentially in a production environment.
• Knowledge of measurement systems (mechanical and electronical) and test method validation (e.g., Gage R&R) is a plus.
• Experience with GDP, GMP, and Quality Management Systems (e.g., ISO 9001) is a plus.
• Familiarity with quality and reliability tools such as root cause analysis, Six Sigma, Lean, 8D, and FMEA is a plus.

Competencies:

• Enthusiastic and driven.
• Accurate and detail-oriented.
• Strong documentation and reporting skills.
• Analytical thinker with a structured approach.
• Team player with strong communication skills.
• Proactive, solution-oriented, and eager to improve processes.